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Warranty Information

Warranty Disclaimer

 

(A) Air Systems warrants the Goods to the original Buyer against defects in workmanship or materials under normal
use in accordance with Air Systems’ written instructions for the following time periods from the date of purchase: (i)
electrical parts and systems and electronic components - ninety (90) days; (ii) airline monitors and carbon monoxide
sensors - two (2) years; (iii) oxygen sensors and batteries - one (1) year; (iv) area light heads - lifetime warranty (to the
original Buyer); and (v) all other Goods - one (1) year. Buyer’s exclusive remedy for breach of this warranty will be the
repair or replacement, at Air Systems’ option, of any part, component or item described in this Section 10 determined
by Air Systems to be defective in material or workmanship. Air leaks are not covered under warranty except when due
from a defective system component, i.e. an on/off valve or regulator or upon initial delivery due to poor workmanship.
Minor air leaks are part of routine maintenance and service and are the responsibility of Buyer and are treated as filter
and oil changes, which are also not covered by warranty. With respect to any services set forth in the Confirmation,

Air Systems warrants the services will be performed in a good and workmanlike manner.

 


(B) EXCEPT AS SET FORTH IN SECTION ABOVE, GOODS ARE PROVIDED ON AN “AS IS” BASIS AND AIR
SYSTEMS DOES NOT MAKE ANY REPRESENTATION OR WARRANTY, EXPRESS, ORAL, IMPLIED OR
STATUTORY, WITH RESPECT TO THE GOODS OR SERVICES, AND AIR SYSTEMS EXPRESSLY DISCLAIMS
ANY IMPLIED WARRANTY WITH RESPECT TO THE GOODS OR SERVICES, INCLUDING, BUT NOT
LIMITED TO, ANY WARRANTIES OF QUALITY, COMPLETENESS, PERFORMANCE, NONINFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ARISING FROM ANY COURSE OF
DEALING OR COURSE OF PERFORMANCE.

 

 

Acceptance of Goods

 

Buyer shall inspect and accept or reject the Goods immediately upon receipt and shall have 10 business days thereafter
to give written notice to Air Systems of any claim that the Goods are of insufficient quantity, do not conform to the
agreed upon terms and/or that contain material defects. If Buyer fails to give such notice, the Goods shall be deemed to
conform to the Agreement and Buyer shall be deemed to have accepted the Goods. Buyer expressly waives any rights it
may have otherwise had after expiration of such 10-day period to revoke acceptance or claim breach of warranty with
365bet体育在线平台respect to any material defects that could have been discovered with reasonable diligence upon inspection.

 

Custom Products

 

Custom Products are manufactured to a customer’s specific use and application that must be approved by the customer
in writing before manufacturing begins. Custom products, once approved by the customer and a valid purchase order
365bet体育在线平台received by Air Systems, are non-cancelable and the finished product cannot be returned to Air Systems for credit.

 

Merchandise Returns

 

Standard catalog goods may be returned to Air Systems by the original Buyer within ninety (90) days after date of
purchase in accordance with these General Terms. No Goods can be returned without prior factory authorization and
return freight must be prepaid by Buyer. Returned Goods must be unused and in new condition in order to receive
credit. Buyer must call Repair Service Dept. at 757-424-3967 or toll-free at 1-800-866-8100 to obtain a return
authorization (RA) form and number for use as its return merchandise packing slip. A minimum restocking charge
365bet体育在线平台of 15% may be assessed for all returned equipment.

 

Use of Names, Pictures and Logos

 

Buyer shall not use the name, pictures, logo, or other marks of Air Systems, or any abbreviation thereof in
any manner, including, but not limited to, advertising, trade display, or public statement, or for any
commercial purpose without the prior written consent of Air Systems, which consent may be withheld in
365bet体育在线平台Air Systems’ sole discretion for any or no reason.

 

 

Merchandise Returns

  1.  Equipment will NOT be accepted without obtaining a return authorization number (RA) from Air Systems International.  Return authorizations can be obtained only from the repair services coordinator of Air Systems International at 1-800-866-8100.
  2.  The return authorization form will be faxed or emailed to you for use as a returned good packing slip.
  3.  All items being returned for credit MUST BE in excellent, resalable condition and packaged in the original shipping carton.  If the original carton is not available, be sure to package the item safely and insure if necessary, as you will be held responsible for any damages incurred during return freight due to lack of packaging.
  4.  A MINIMUM RESTOCKING CHARGE OF 15% WILL BE ASSESSED FOR ALL RETURNED EQUIPMENT.  If the item is not returned in the original packaging you may also be subject to a $25 repackaging fee.
  5.  Equipment will be inspected upon return and any service or repair needed to restore the unit to like new, sellable condition, will be added to the restocking charge and deducted from your credit.
  6.  Return authorizations are valid for 30 days from date of issuance. Should the RA expire before equipment is returned to Air Systems, please contact the repair services coordinator to request an extension. We reserve the right to refuse items arriving with an expired return authorization.
  7.  Returned equipment must be shipped FREIGHT PRE-PAID, collect shipments will be refused.
  8.  Air Systems International reserves the right to deduct for any damage sustained in transit. Freight damages are covered in the contract between you and your carrier and are not responsibility of Air Systems.
  9.  Unauthorized returns, at the discretion of Air Systems, will be refused at receiving and returned to the customer freight collect.
  10. Unauthorized equipment included in a return but not listed on the return authorization form will not be credited or returned. 
  11. Specialty goods not listed in the catalog, or products that were ordered as custom items, including equipment with non-standard options or components, will NOT be accepted for return credit or exchange. 
  12.  No credits may be taken against open invoices until a credit memo is issued against the original purchase invoice.
  13. Return authorizations will not be provided for items invoiced more than 90 days prior to request.
  14.  Air Systems International will not be bound or liable by any terms and conditions imposed by a third-party.

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Sensor Warranty Procedure

  1.  Carbon monoxide sensors are warranted for a period of 2 (two) years from the date of purchase from Air Systems. Oxygen sensors are warranted for a period of 1 (one) year form the date of purchase from Air Systems.
  2.  Should you suspect that your sensor has become defective, contact Air Systems’ repairs and returns coordinator at 1-800-866-8100 for assistance in the determination as to the problem (Sensor or Monitor). PLEASE HAVE YOUR MONITOR AND SENSOR SERIAL NUMBERS AVAILABLE PRIOR TO CALLING; THIS WILL EXPEDITE YOUR REQUEST. If the sensor is believed to be defective, a replacement warranty sensor will be shipped at no charge (UPS GROUND ONLY) during the warranty period.
  3.  The serial number from the sensor itself MUST be provided to verify warranty status.
  4.  A return authorization number will be issued and given to the customer for use as a return packing slip for the defective sensor. If the defective sensor is not received within 30 days after your initial call, YOU WILL BE INVOICED FOR THE COST OF THE REPLACEMENT SENSOR.
  5.  If next day air service is necessary, expedited freight charges will be the responsibility of the customer.
  6.  If the returned sensor tests fine upon return, you will be notified immediately via fax so that you may choose to have the entire monitor sent in for repair and evaluation. Please call for a new return authorization number at that time.
 
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